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Frequently Asked Questions
What products can I sell?
Depending on the supplier, US Direct hand picks roughly 70-90% of the products supplier’s catalog to make available through the US Direct catalog. We have learned over the years that there are certain types of products that can cause issues when reselling them online and have filtered them from our catalog. Here are some general guidelines of products we do our best to filter out.
- Products that are typically not approved by a standard payment processor such as firearms, ammunition, supplements, pseudo drugs, etc.
- Unprofitable products due to weight and shipping costs typically weighing over 10 lbs.
- Products that have a high risk of fraud due to price and/or category.
Can I sell on marketplaces?
Yes, you may purchase a direct integration with a marketplace such as (Amazon, eBay and/or Walmart). Please be sure to read our Marketplace Integration Disclaimer to understand our policy on this type of integration.
How do I get products on my website?
Once you login to Inventory Source Directory, you get to choose suppliers according to your business needs. Once the selection is done, then select the required pricing plan from Flxpoint and gain access to full automation tools.
How does ordering work?
When you receive an order for a product you’re dropshipping from US Direct, it will automatically flow through your Flxpoint account and appear in your US Direct Dealer Portal.
Before we can capture payment, you’ll need to authorize the order, which allows us to charge your payment method.
Once payment is captured, US Direct will fulfill the order through one of our supplier partners. The suppliers ships the product directly to your customer, usually with a generic or discreet packing slip labeled “US Direct”
Tracking details will be automatically updated to your online store.
Do I need a business license to sell?
After you sign up for US Direct, you will be asked to provide your EIN/Tax ID as well as a resale certificate in your state of business.
Where do the products come from?
US Direct currently works with UNFI (Honest Green), Sportsman’s Supply, Williams Trading, Eldorado, Honey’s Place, Synnex, Bambini, RSR, FragranceX, and more!
Does US Direct ship internationally?
No. We only ship within the USA (lower 48 only). You can learn more about our shipping costs and policies here.
How does US Direct relate to Flxpoint?
If I have two niches stores do I need two accounts in the dealer portal?
No. You can have two niche store integrations sending orders to the same dealer portal.
Where can I review your policies?
You can review US Direct’s policies by clicking here or using the individual links below:
I have more questions, how do I contact you?
You can contact US Direct with further questions by emailing us at [email protected] or visiting our contact page.