Shop Ops: Website & Customer Support Services
Finally, an option to have an on-demand and dedicated support team
for making changes to your store and catalog.
Website Design Support
$299/month
Website Tweaks:
40 requests or 10 hours per month. $50/hour after.
Inbound Customer Emails:
Not included
Pre-Built Niche Store:
Not included
Customer Email Support
$399/month
Website Tweaks:
Not included
Inbound Customer Emails:
100 inbound emails. $5 for each over.
Pre-Built Niche Store:
Not included
Turn-Key Business Bundle
$799/month + $99 setup
Website Tweaks:
40 requests or 10 hours per month. $50/hour after.
Inbound Customer Emails:
100 inbound emails. $5 for each over.
Pre-Built Niche Store:
Included
Frequently Asked Questions
What comes with the Website Design Support?
- Add/edit/remove products, details and options
- Add/edit/remove coupons and promotions
- Add/edit/remove pages and content
- Product photography resizing and cropping
- Technical/software/app support and changes
- Minor design updates
- Order management
What comes with Customer Email Support?
- Immediate Responses
- FAQs and General Questions
- Order and Shipping Inquiries
Am I required to have a Turn-Key store to purchase a Shop Ops plan?
No. You can purchase a Shop Ops plan with your existing online store. However, the Turn-Key Business Bundle comes with a Turn-Key store.
